Gaudia
Gaudia is queue management software that digitally streamlines the way you welcome visitors ♥
With or without
a kiosk
Five steps. Zero pointless waiting.
They arrive. Already in the queue.
Before even walking through the door, people can book their spot from their phone. They arrive, scan the QR code at the entrance, and their turn is confirmed.
QR
DOC
PAY
TICKET
The kiosk knows who you are.
People without a smartphone use the physical kiosk. They scan their ID or QR code, collect their ticket — on paper or on their phone — and, if needed, pay with the built-in card reader.
In the waiting room, everything is clear.
A screen shows in real time who’s being served and who’s in the queue. A clear order, with audio and visual calls. Nobody has to ask “where are we up to?” any more.
Staff call the next person in one click.
From their computer, staff see the live queue and call the next person. The call shows up in real time on the screen and on the phone.
After the service, the loop closes.
Gaudia collects feedback, sends over any processed documents and offers to book the next visit. All on the person’s phone, with no app to download.